
| ISBN: 9781555706807 Published: 2010 6 x 9 | 250 pp. | $75.00 Request an Exam Copy | WorldCat record
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An up-to-date source for discovering cutting-edge trends and finding out how exciting reference service innovations can become a reality at your library!
You will learn about all modes of virtual reference, re-invented face-to-face services, novel mobile services, and how to apply text messaging, Facebook, and other social-networking tools to reference service. A few of the forward-looking reports include:
• Giving Users Options for Chat Reference
• You Bought It, Now Sell It: Creating a Reference Renaissance in the Public Library by Marketing Collections and Services
• Stayin’ Alive in the Google Age: Adding Custom Search Engines for Better Internet Research
Reference Renaissance provides an exciting array of outstanding reference endeavors that will help you to leverage staff resources and discover new ways to fully meet your users’ diverse needs.
-- SciTech Book News, May 2010
 
"Radford...and Lankes...present a collection of papers updated from original presentations at a conference held in Colorado in August 2008, capturing the latest innovations in reference work and exploring possible future trends....For practitioners, students, and researchers."
-- SciTech Book News, May 2010
 
"The volume collects more than 20 chapters, updated from the original conference presentations, that cover innovative service models, search engines and virtual tools, marketing, training and more."
-- American Libraries, June/July 2010
 
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